Privacy Policy

Last Updated: May 2026

 

Cokebusters Ltd and Cokebusters USA Inc. (collectively “Cokebusters”, “we”, “us” or “our”) are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store and share your personal data when you visit our website or interact with us.

Please read this policy carefully. If you have any questions, contact us using the details at the bottom of this page.

 

1. Who We Are

 
Cokebusters Ltd (UK entity — data controller for UK/EU visitors) The Armoury Building, Hawarden Aviation Park, Flint Road, Chester CH4 0GZ, United Kingdom Company Registration Number: UK-05432716

Cokebusters USA Inc. (US entity) 6748 Theall Road, Houston, TX 77066, USA
 

2. What Data We Collect

 
We may collect the following types of personal data:

Information you provide directly:

  • Name, job title and company name
  • Email address and telephone number
  • Enquiry details submitted via our contact form
  • CV and application information submitted for recruitment purposes

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website or search terms
  • Cookie and tracking data (see Section 7)

Information from third parties:

  • Data from LinkedIn or other professional platforms where you engage with our content

 

3. How We Use Your Data

 
We use your personal data for the following purposes:

  • To respond to enquiries and provide information about our services
  • To manage and fulfil contracts with clients and partners
  • To process job applications and manage recruitment
  • To send relevant updates or communications where you have consented
  • To improve our website and user experience
  • To comply with legal and regulatory obligations
  • To protect the security and integrity of our systems

Our lawful basis for processing under UK GDPR is one or more of the following: legitimate interests, contractual necessity, legal obligation, or consent.

 

4. How We Share Your Data

 
We do not sell your personal data. We may share it with:

  • Service providers who support our website, IT systems or business operations (e.g. hosting providers, CRM platforms), acting as data processors under our instruction
  • Professional advisors such as lawyers, accountants and insurers where required
  • Regulatory or legal authorities where disclosure is required by law
  • Group companies — data may be shared between Cokebusters Ltd and Cokebusters USA Inc. for operational purposes

All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection law.

 

5. International Transfers

 
Cokebusters operates in the UK and USA. Where personal data is transferred between these entities or to third-party providers outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

 

6. How Long We Keep Your Data

 
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Typical retention periods are:

  • Enquiry and contact data: up to 3 years from last contact
  • Client and contract data: up to 7 years following contract end
  • Recruitment data (unsuccessful applicants): up to 12 months unless you consent to longer retention
  • Website analytics data: as per our analytics provider’s retention settings

 

7. Cookies

 
Our website uses cookies to improve your browsing experience and help us understand how the site is used. Cookies are small text files stored on your device.

We use:

  • Essential cookies — necessary for the website to function
  • Analytics cookies — to understand visitor behaviour (e.g. Google Analytics)
  • Preference cookies — to remember your settings

You can manage or withdraw your cookie consent at any time via our cookie settings. For full details please refer to our [Cookie Policy].

 

8. Your Rights

 
Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Erase your data in certain circumstances
  • Restrict or object to certain processing
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at the details below. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you are based in the UK.

 

9. Data Security

 
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our operations are managed in accordance with internationally recognised management standards, including ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management) and ISO 45001:2018 (Occupational Health & Safety).

 

10. Links to Third-Party Websites

 
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

 

11. Changes to This Policy

 
We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically.

 

12. Contact Us

 
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

UK: Cokebusters Ltd The Armoury Building, Hawarden Aviation Park, Flint Road, Chester CH4 0GZ Tel: +44 (0)1244 531 765 Email: enquiries@cokebusters.com

USA: Cokebusters USA Inc. 6748 Theall Road, Houston, TX 77066 Tel: 281.537.7475 Email: enquiries@cokebusters.com